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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Can I have other programs on my website?
Absolutely! Your hosting plan includes FULL cPanel access. Your cPanel has built in installers...
Views: 58
Can I transfer to you from another host?
Sure. We would be honored to have you as a client. Most of your products should transfer...
Views: 48
Can I view a demo of your software?
Absolutely! We have a general access demo area that you can visit. To gain access simply visit...
Views: 172
Do you charge for system updates?
Absolutely not! We are actually quite puzzled as to how a hosting company can ethically charge...
Views: 74
Do you guys offer maintenance and setup services?
Of course. We are here to do whatever you need us to. All maintenance service is billed by the...
Views: 72
Do you offer setup instructions?
All hosting plans include access to an area that contains videos showing how to set everything...
Views: 340
Do you offer temporary domain names?
We sure do...and at NO charge. Temporary domains can be useful in building your new site while...
Views: 76
Do you provide a file manager?
Our cart admin area includes a full file manager for uploading pictures, PDFs, text files, and...
Views: 104
Do your services require a contract?
No way! We are all about freedom. You pay month to month. If you ever need to cancel, just say...
Views: 52
Does GracefulHosting have an affiliate program?
We sure do (and we have a decent payout, it we may say so ourselves.) You can get more details by...
Views: 144
How do I add my site to search engine listings?
To add your site to search engine listings simply go to a search engine and search for free...
Views: 106
How do I cancel my services?
To cancel your plan you simply need to log in to the billing system. Click on your packages and...
Views: 66
How do I get added to your suggested designers list?
To be added to our web templates page simply email us your domain name, your 468x60 banner, and a...
Views: 129
How does the Free Migration work?
Our free migration service is simple. You contact us at support@gracefulhosting.com and let us...
Views: 64
I have my site with another host. How can I switch?
If you are interested in switching from another host please email us at...
Views: 77
I just purchased a template. What now?
After buying a template just email us the .zip file and we will GLADLY install your template for...
Views: 90
My questions is not answered here. What should I do?
If you have questions about how to manage your store please refer to the instructional videos in...
Views: 84
What graphics will I need?
Our system only accepts graphics in .gif format unless you choose to utilize a custom template....
Views: 83
What is a "Paper Charge" and why would I receive it?
Graceful Hosting is a completely electronic business. This means that we send ALL invoices,...
Views: 43
What is a cPanel? What is it used for?
Your cPanel is the software on which many functions of your site rely. The cPanel tells the...
Views: 85
What is your fax number?
You may fax us at 8883719783. Please include the name on the account, the domain names we...
Views: 93
What is your mailing address?
You may mail us at: 3845 Ringgold RdForest, MS 39074 Please include your name, domain names...
Views: 90
What is your phone number?
Our phone number is 8888570769. When calling you will probably get our voice mail. Please leave a...
Views: 95
What package is right for me?
Small-startup websites should be fine on the Bronze Package. The average website fits the Silver...
Views: 74
What site placement codes (aka tags) does your system support?
Our system supports a growing number of tags which add great features to your site. You may...
Views: 328
What template designers do you support?
We support almost all template designers. To view template designers we recommend click the...
Views: 87
When will I be charged for my services?
If you signed up to be charged automatically, your payment will come out of your account on the...
Views: 68
Where can I buy a domain name?
You may buy a domain name anywhere that allows DNS management. GoDaddy.com normally has the...
Views: 92
Where can I view my webstats?
Simply log in to your cPanel, scroll down and find the Logs title, and choose what program you...
Views: 54
Where do I start with the sign up process?
We have three starting paths: ~I am buying a domain from GracefulHosting.We can gladly register a...
Views: 57
Will you host adult or other questions content?
Under no circumstances will I host ANY material that is not family friendly. If you wouldn't show...
Views: 48
Will you host international customers?
This depends. We have customers from all over the US and a few customers that are international....
Views: 54