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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Can I transfer to you from another host?
Sure. We would be honored to have you as a client. Most of your products should transfer...
Views: 48
Do you charge for system updates?
Absolutely not! We are actually quite puzzled as to how a hosting company can ethically charge...
Views: 74
Do you guys offer maintenance and setup services?
Of course. We are here to do whatever you need us to. All maintenance service is billed by the...
Views: 72
Do your services require a contract?
No way! We are all about freedom. You pay month to month. If you ever need to cancel, just say...
Views: 52
Does GracefulHosting have an affiliate program?
We sure do (and we have a decent payout, it we may say so ourselves.) You can get more details by...
Views: 144
How can I change the way that I pay for my services?
You can easily change your payment type when choosing to make a payment for an invoice. Simply...
Views: 41
How do I cancel my services?
To cancel your plan you simply need to log in to the billing system. Click on your packages and...
Views: 66
How does the Free Migration work?
Our free migration service is simple. You contact us at support@gracefulhosting.com and let us...
Views: 64
How often will I be charged?
You will be charged based on what package you signed up for. If you signed up for a yearly plan...
Views: 41
I mailed a check. When will it be deposited or cashed?
We use a tiny bank nestled in a remote Mississippi town. While this bank is almost 30 minutes...
Views: 32
My questions is not answered here. What should I do?
If you have questions about how to manage your store please refer to the instructional videos in...
Views: 84
What is a "Paper Charge" and why would I receive it?
Graceful Hosting is a completely electronic business. This means that we send ALL invoices,...
Views: 43
What is your fax number?
You may fax us at 8883719783. Please include the name on the account, the domain names we...
Views: 93
What is your mailing address?
You may mail us at: 3845 Ringgold RdForest, MS 39074 Please include your name, domain names...
Views: 90
What is your phone number?
Our phone number is 8888570769. When calling you will probably get our voice mail. Please leave a...
Views: 95
What package is right for me?
Small-startup websites should be fine on the Bronze Package. The average website fits the Silver...
Views: 74
When will I be charged for my services?
If you signed up to be charged automatically, your payment will come out of your account on the...
Views: 68
Where can I buy a domain name?
You may buy a domain name anywhere that allows DNS management. GoDaddy.com normally has the...
Views: 92
Where do I start with the sign up process?
We have three starting paths: ~I am buying a domain from GracefulHosting.We can gladly register a...
Views: 57
Will you host adult or other questions content?
Under no circumstances will I host ANY material that is not family friendly. If you wouldn't show...
Views: 48